Experienced Operations Manager
Production Workflow Optimization: Designed a new layout and production workflow for a manufacturing plant using Lean and Six Sigma methodologies, increasing production from 250 units to over 350 units per 8-hour shift.
Quality and Efficiency Improvements: Developed Standard Operating Procedures (SOPs) for production tasks and quality assurance inspections, reducing product deficiency rates to as low as 2% over one year.
Warehouse and Storage Enhancements: Implemented 5S principles to optimize warehouse storage, which improved production volume and capabilities while minimizing waste, lost time, and product damage.
Sales and Profit Growth: Played a key role in boosting sales production volume from $350K to $1.5M per month and increasing gross profit margins from 21% to 34% by enhancing product quality and reducing labor costs and waste.
Turnaround Success: Value-mapped an unprofitable install and service operation, restructuring it through team building, SOP development, subcontractor recruiting and training, and collaboration with customers and vendors, leading to profitability within 3 months and successful replication in another market.
Inclusive Team Development: Built and developed teams by recognizing individual strengths, encouraging idea sharing, and empowering team members to lead.